So you're a small startup company, ready to go live with your product, which you intend to distribute under an Open Source License. Congratulations, you made a wise decision! Your developers have been hacking away frantically, getting the code in good shape for the initial launch. Now it's time to look into what else needs to be built and setup, so you're ready to welcome the first members of your new community and to ensure they are coming back!
Keep the following saying in mind, which especially holds true in the Open Source world: "You never get a second chance to make a first impression!". While the most important thing is of course to have a compelling and useful product, this blog post is an attempt to highlight some other aspects about community building and providing the adequate infrastructure. This insight is based on my own experiences and my …
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