What is ChatOps?
Nowadays, we make use of multiple communication channels to manage or receive information from our systems, such as email, chat and applications among others. If we could centralize this in one or just a few different possible applications, and even better, if we could integrate it with tools that we currently use in our organization, we would be able to automate processes, improve our work dynamics and communication, having a clearer picture of the current state of our system. In many companies, Slack or other collaboration tools is becoming the centre and the heart of the development and ops teams.
What is ChatBot?
A chatbot is a program that simulates a conversation, receiving entries made by the user and returns answers based on its programming.
Some products have been developed with this technology, that allow us to perform administrative tasks, or keeps the team up to date on the current …
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