I've been highly gratified to see the response to this Open
Source CEO Series. I've been impressed by the sincerity and
wisdom most of the answers have revealed. Running an open source
company at the beginning of the commercial wave is challenging.
Nowhere is this more true than with John Roberts, CEO of SugarCRM. I've known
John for several years now, and can still remember first meeting
him at an SDForum event (back in 2004, as I've described before). John, Clint, and
Jacob approached me after I spoke on an open source panel and
told me about their idea for an open source CRM company. I
thought they were fools, because clearly open source wouldn't
work in the application space.
Four years later, it's clear that I, not they, deserve the "fool"
title.
In this eleventh …
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