I've been highly gratified to see the response to this Open Source CEO Series. I've been impressed by the sincerity and wisdom most of the answers have revealed. Running an open source company at the beginning of the commercial wave is challenging.
Nowhere is this more true than with John Roberts, CEO of SugarCRM. I've known John for several years now, and can still remember first meeting him at an SDForum event (back in 2004, as I've described before). John, Clint, and Jacob approached me after I spoke on an open source panel and told me about their idea for an open source CRM company. I thought they were fools, because clearly open source wouldn't work in the application space.
Four years later, it's clear that I, not they, deserve the "fool" title.
In this eleventh …
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