How to build a multi-region, multi-master MySQL cloud database back-end capable of serving a global high volume cloud contact center

This global SaaS provider is a Cloud Contact Center solution provider (the leading Salesforce telephony solution), who needed to deliver up-to-date data to clients as quickly as possible. Its cloud-based call center software frees users to make every conversation personal; it supports the creation of exceptional customer experiences that help serve better and sell more. Its technology is 100% cloud-based and device-agnostic for telephony infrastructure.

What is the Challenge?

Active/Active (multi-master) MySQL clustering is needed when there is significant update load on geographically distributed applications. These require fast response times both for updates and reads, and they also need to share data on a global scale.

• Regional distribution of data
• Deliver …

How to achieve MySQL high availability, data protection & disaster recovery

This MySQL high availability and disaster recovery use case is based on a customer of ours who is a government-regulated lottery service consisting of a number of games of chance. Its mission is to fuel imagination – and fund education for all citizens of their state as it uses the proceeds of its activities to do so. Through its games, it has provided billions of dollars in scholarship and other such education funding for several decades.

What is the Challenge?

As is common for gambling and betting organisations, our customer faced a number of challenges and needed to have a solid infrastructure in place in order to provide its services satisfactorily.

This includes:

• Ensuring 24/7/365 availability of its online gaming platform
• Handling thousands of transactions quickly and while ensuring zero downtime …

Zero Downtime SaaS Provider — How to Easily Deploy MySQL Clusters in AWS and Recover from Multi-Zone AWS Outages

This is the second post in a series of blogs in which we cover a number of different Continuent Tungsten customer use cases that center around achieving continuous MySQL operations with commercial-grade high availability (HA), geographically redundant disaster recovery (DR) and global scaling – and how we help our customers achieve this.

This use case looks at a multi-year (since 2012) Continent customer who is a large Florida-based SaaS provider dealing with sensitive (HIPAA Compliant) medical data, which offers electronic health records, practice management, revenue cycle management and data analytics for thousands of doctors.

What is the Challenge?

Lack of high availability in AWS. The challenge they were facing came from using AWS, which allowed them to rapidly provision database and …

We’re delighted to be able to share that Tungsten Clustering – our flagship product – is named in the DBTA 2020 List of Trend Setting Products!

Congratulations to all the products and their teams that were named in the 2020 list.

We have been at the forefront of the market need since 2004 with our solutions for platform agnostic, highly available, globally scaling, clustered MySQL databases that are driving businesses to the cloud (whether hybrid or not) today; and our software solutions are the expression of that.

Tungsten Clustering allows enterprises running business-critical MySQL database applications to cost-effectively …

Geo-scale MySQL – or how to build a global, multi-region MySQL cloud back-end capable of serving several hundred million player accounts

This blog introduces a series of blogs we’ll be publishing over the next few months that discuss a number of different customer use cases that our solutions support and that centre around achieving continuous MySQL operations with commercial-grade high availability (HA), geographically redundant disaster recovery (DR) and global scaling.

This first use case looks at a customer of ours who are a global gaming company with several hundred million world-wide player accounts.

What is the challenge?

How to reliably, and fast, cater to hundreds of millions of game players around the world? The challenge here is to serve a game application for a geographically-distributed audience; in other words, a pretty unique challenge.

It requires fast, local response times …

Overview

Clustering provides high availability and disaster recovery, along with the ability to read-scale both locally and globally. Some clusters even provide active/active capabilities, which others have a single master.

Real time database replication is a must for clustering and other key business purposes, like reporting. There are a number of replication technologies available for MySQL, and some are even bundled into various solutions. When choosing a replication methodology, it is paramount to understand just how the data moves from source to target. In this blog post, we will examine how asynchronous, synchronous, and “semi-synchronous” replication behave when used for clustering. Also, we will explore how …

We’re happy to announce that our white paper ‘Tungsten Clustering – Benefits & Configurations’ for MySQL, MariaDB and Percona Server is available to read on our website.

Tungsten Clustering is a one-of-a-kind software solution that provides clustering, disaster recovery and high availability for MySQL, MariaDB & Percona Server databases.

It allows enterprises running business-critical database applications to cost-effectively achieve continuous operations on a global scale with:

• Commercial-grade high availability (HA)
• Geographically redundant disaster recovery (DR)
• Global operations with geographically distributed multi-master

…

Why does the DIY approach fail to deliver vs. the Tungsten Clustering solution for geo-distributed MySQL multimaster deployments?

Before we dive into the 10 reasons, note why commercially-supported enterprise software is less risky and in fact less costly:

• The labor time spent building and maintaining a DIY solution costs more than a supported solution that just works.
• There is documentation, training, support, so your mission-critical process is never dependent upon an irreplaceable individual.

1. Tungsten Clustering is a complete solution, comprised of the Replicator, Manager and Connector components
   • With DIY, you must first decide the architecture, then select the individual tools to handle each layer of the topology. …

Database Administration is a tough, often ungrateful job. Especially if you run a 24/7 business-critical MySQL or MariaDB deployment.

MySQL has proven to be a remarkably solid database which supports billions of dollars in revenue. On some level this very solidity creates a false sense of security. There are many things that can wrong at any given time, whether that is a change to your app, a bug in the database, hardware failure or just simply running out of disk space.

Percona recently conducted a poll: “What keeps you up at night?”

Not surprisingly, “Downtime/HA” is very high on the list.

While there are many challenging issues and tasks that a DBA must deal …

If you share your photos on social media, they will stay on the internet forever…

Many of us have heard or read this sentence during conversations with friends, in articles, online forums, TV shows, etc.

But how is it possible that we can’t seem to be able to fully remove our photos from the internet when we want to, and, taking this further, that our photos are never lost and always retrievable (which can both be a good and a bad thing)?

The behind-the-scenes, technical secret lies in data replication.

The very first moment when you share a photo on social media, that photo is uploaded into the closest available database server. In the second moment, that same photo is replicated into multiple other servers around the world.

This is what data …