I’ve started working on a session on the practice of online ombuds ? especially as it applies to Free Software and Open Source communities. The session is based on my work in the Free Software, PHP, Mozilla, MySQL and Open Source communities - in particular, recent work (which I need to get back to) on the Open Source Initiative mailing lists.
So far, the session has been pitched to the following events: CommunityOne 2008 (waiting), FOSDEM 2008 (accepted), JavaOne 2008 (declined), Open Web Vancouver 2008 (waiting) and OSCON 2008 (waiting).
I’ll start posting alpha versions of slides and so on as they are ready. …[Read more]