My mom's telephone comes with a speaker that allows you to make calls without using the receiver. Of course, there are two buttons to control the speaker. One to decrease and one to increase the volume. So far so good.
After a power outage, the phone decided to reset the volume for its ringtone. It was barely audible, so my mom went to fix that and pressed the volume-up button she found on the keypad. This was, however, the aforementioned control for the speaker — not the ringer.
To make adjusting the speaker volume even more comfortable, pressing the controls turns on the speaker giving direct audible feedback. Nice. It just happens to also pick up the line to provide any audible signal.
So instead of adjusting the ringtone's volume, my mom picked up the phone line with the speaker which she usually never, if ever, does. I even suspect her not knowing about the speaker function and all the things that come with it. …
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