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Showing entries 1 to 10 of 28 10 Older Entries

Displaying posts with tag: SaaS (reset)

How To Lower Churn
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Dealing with churn, is one of the most important elements of building a subscription business.  While some churn is inevitable over time, too much churn indicates a more fundamental problem: customers aren't finding value in your product.  

I wrote an article over at GigaOm on this subject including some examples about how to reduce churn from my experience at MySQL and Zendesk.

Having churn is like rowing a leaky boat. After a while, you spend more time bailing water than moving forward. By contrast, organizations that focus on reducing churn will find that their revenue grows every

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Why Aren't All Data Immutable?
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Over the last few years there has been an increasing interest in immutable data management. This is a big change from the traditional update-in-place approach many database systems use today, where new values delete old values, which are then lost. With immutable data you record everything, generally using methods that append data from successive transactions rather than replacing them.  In some DBMS types you can access the older values, while in others the system transparently uses the old values to solve useful problems like implementing eventual consistency.

Baron Schwartz recently pointed out that it can be hard to get decent transaction processing performance based on append-only methods like append-only B-trees.  This is not a very strong argument

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How Marketo solved key data management challenges with Continuent Tungsten
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Marketo provides the leading cloud-based marketing software platform for companies of all sizes to build and sustain engaging customer relationships. Marketo's SaaS platform runs on MySQL and has faced data management challenges common to all 24x7 SaaS businesses: Keeping data available regardless of DBMS failures or planned maintenance Utilizing hardware optimized for multi-terabyte MySQL
Continuent Tungsten Use Case: Modernizing Medicine, a SaaS solution running on Amazon AWS
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Learn how Modernizing Medicine, an electronic medical records company, serves thousands of customers and leverages Continuent Tungsten to manage databases on Amazon AWS. Modernizing Medicine is as fast growing SaaS company, offering electronic medical records management solution for thousands of small and medium-sizes dermatology, ophthalmology, optometry, plastic surgery, cosmetic and
Must-see webinars for SaaS and business-critical MySQL users
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Join Continuent and our customers Modernizing Medicine and Marketo to learn how to run business-critical MySQL applications in the cloud or on-premises. Modernizing Medicine is a fast-growing SaaS company, offering electronic medical records management solution. Matthew Lang, Sr. Site Reliability Engineer at Modernizing Medicine, describes how Modernizing Medicine serves thousands of customers
Data Fabric Design Patterns: Fabric Connector
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This article is the third in a series on data fabric design and introduces the fabric connector service design pattern.  The previous article in this series introduced the transactional data service design pattern, which defines individual data stores and is the building block for data fabrics based on SQL databases.  The fabric connector builds on transactional data services and is another basic building block of fabric architecture.

Description and Responsibilities
Fabric connectors make a collection of DBMS servers look like a single server.  The fabric connector presents what appears to be a data service API to applications.  It


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MySQL, An Ideal Choice for The Cloud
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As the world's most popular web database, MySQL has quickly become the leading database for the cloud, with most providers offering MySQL-based services.


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Solving the Cloud Database Memory Conundrum
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Cloud databases have a memory problem.   Continuent has been doing a lot of Amazon deployments lately, and it is becoming apparent that memory utilization in those environments is more than just an inconvenience.  In this article I would like to discuss the memory problem that we see in customer implementations and some new features of Tungsten Enterprise that help alleviate it for MySQL.

The Cloud Memory Problem and Database Arrays

As I discussed in a recent article about prefetch, the amount of RAM allocated to the InnoDB buffer pool is one of the principle determinants of MySQL performance.  The speed difference between using



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Fake O'Reilly Covers
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Here are some of the fake O'Reilly book covers I mentioned in a prior post.  These have been optimized for use as black & white Kindle screensaver wallpaper images.  If you haven't done so already, you can install a Kindle screensaver hack with a couple of downloads. 

Update: I've embedded a slideshow from PicasaWeb, but it requires Flash.  If you don't see it you can click on the links below to go directly to



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Could closed core prove a more robust model than open core?
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When participating recently in a sprint held at Google to document four free software projects, I thought about what might have prompted Google to invest in this effort. Their willingness to provide a hotel, work space, and food for some thirty participants, along with staff support all week long, demonstrates their commitment to nurturing open source.

Google is one of several companies for which I'll coin the term "closed core." The code on which they build their business and make their money is secret. (And given the enormous infrastructure it takes to provide a search service, opening the source code wouldn't do much to stimulate competition, as I point out in a posting on O'Reilly's radar

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Showing entries 1 to 10 of 28 10 Older Entries

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