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Customers versus users: a distinction

I just got around to reading Stephen O’Grady’s post on the relative openness of open source vendors and realized I had failed to be as clear as I could have been in my original post on the subject.

Responding to my note about Milking the GNU’s suggestion that a new independent organization could be formed to judge vendors on their level of openness, Stephen wrote:

“Those in the industry that might care have, I would argue, already formed their opinions on whether or not a project such as MySQL?s is or is not open source. And those outside the industry, well, I don?t expect they?d care. At all. Most of the enterprises I speak with are …

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