"The two metrics that are most important to me are first customer
satisfaction and second growth." - Don McAskill
Today, I noticed Don is featured on Sun's customer success
stories page:
Don McAskill is the CEO and Chief Geek of Smugmug, a photo and
now hi-def video (using H.264)
sharing site with a successful business model behind it.
I initially met Don last year at the MySQL Conference when my
then boss told me that he is interested in meeting him. That was
my introduction to Smugmug. I was impressed by SmugMug's
presentation of photos and the care they took to make your photos
and galleries look awesome.
This year, as a member of Smugmug, me and my wife got to interact
with Don on a personal level.
We had several suggestions related to how our …
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Apr
27
2008