In Dave's last harangue (no, the one that came after spanking Shai @ SAP), he asks:
I think SugarCRM is proving that replacing proprietary apps is really not that big of a deal, but does the world need 5 more open source CRM companies?My answer? Absolutely.
SugarCRM is helping to level-set expectations of what is really needed in a CRM system, and what it should cost [Note: I'm on SugarCRM's advisory board.]. Same with Alfresco in Enterprise Content Management [Note: I work for Alfresco], JBoss in application servers, MySQL in databases, etc. Some might call it commodification, or lowering the bar. I …
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