Every company, no matter how big or how small, already has
software to manage their business. So if they are looking at
opentaps Open
Source ERP + CRM, it's because their system has failed them.
That system may still meet some needs well, but as a whole it can
no longer support the users' long-term needs.
Why this is happening? Usually for the following reasons:
- The users have no access to the source code, so they have no way to make changes they need.
- The system can't support new functionality. For example, it may have been built solely with direct marketers in mind and cannot be adapted for manufacturing or more complex B2B sales.
- The source code is no longer maintainable because its original authors have moved on, and there's a lack of documentation and unit tests to help new developers work with it.
- The system cannot …