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Displaying posts with tag: customer service (reset)
Netgear equipment not made to be "on all day"

Woah. What idiots. Let's just say that Netgear management didn't read "Who did you make smile today?".

(If you need Netgear Customer Support, call 888?638?432 - press 41. Don't leave a comment here!)

I have a bunch of Netgear switches at home, I've been getting them mostly because of the neat slim form factor.

One of them have been working intermittently for the last 6 months; every week or two it just "hangs". Netgear claims to have "a solid warranty: switch - 5 years, power supply - 2 years", so hey - I should call them, right? Well, wrong!

First I wait on hold and when finally through they tell that they can't …

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