While user bug reports are the most important ones, there is a category of external reporters which I historically have a special interest in and great expectations for: entry-level testers. I was one, trained some, interviewed many, had a few hired, and have always wanted someone to wake them up and get going before it’s too late.
There is no secret that quality control is not as glamourous as other IT specialities, and there are no famous (or maybe any) student programs for testers. Usually people come into testing because it is deceptively open for newbies, planning to obtain a few points for a CV and switch either to development or to project management as soon as they can. Most do, a few stay.
It creates a vicious cycle. Since this is a[Read more...]