Comcast Business Services support has been consistently stellar. Network or line problems are addressed within the same day, and I always get straight through to a knowledgeable person when I call support.
Recently, the coax connector on the cable modem/router snapped loose. I called Business Services, and within two hours a replacement router sat on my desk. I configured the device and called to have them enable it on their network. I got right through.
"This is Ron. How may I help you?"Twentysomething, [Read more...]