I've just spent an hour of my spare time watching an exceptional UC Berkeley Lecture by Arun Sarin, former Vodafone's CEO. He shared his thoughts on leadership, focusing on four major topics that a leader should always keep in mind. I'll try to summarize some points that I intend to keep in mind.
Always look at the big picture, keep an eye on what will be your company in 5,10, 15 years. Try to understand the world and anticipate trends. Comunicate clearly through mission and vision and make sure that every step is in the right direction. Operations
While a good leader should be strategic, never underestimate the daily operations. Make sure that your customers have a good experience with the company. Be sure that they have the needed attention if an issue arises. [Read more...]
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