"The two metrics that are most important to me are first customer satisfaction and second growth." - Don McAskill

Today, I noticed Don is featured on Sun's customer success stories page:


Don McAskill is the CEO and Chief Geek of Smugmug, a photo and now hi-def video (using H.264) sharing site with a successful business model behind it.

I initially met Don last year at the MySQL Conference when my then boss told me that he is interested in meeting him. That was my introduction to Smugmug. I was impressed by SmugMug's presentation of photos and the care they took to make your photos and galleries look awesome.

This year, as a member of Smugmug, me and my wife got to interact with Don on a personal level.

We had










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