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Showing entries 1 to 10 of 29 10 Older Entries

Displaying posts with tag: support (reset)

mysql_upgrade is now version-specific by default
Employee +1 Vote Up -0Vote Down

You’ve just completed an upgrade from MySQL 5.5 to 5.6.  You followed the upgrade instructions in the manual, and ran mysql_upgrade.  But when you start MySQL 5.6, you still see the following error messages like the following in the server error log:

2013-03-26 16:45:51 5040 [ERROR] Column count of mysql.events_waits_current is w
rong. Expected 19, found 16. Created with MySQL 50520, now running 50610. Please
use mysql_upgrade to fix this error.
2013-03-26 16:45:51 5040 [ERROR] Column count of mysql.events_waits_history is w
rong. Expected 19, found 16. Created with MySQL 50520, now running 50610. Please
use mysql_upgrade to fix this error.

What went wrong?

Well, because mysql_upgrade is a client






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My Oracle Support 6.5: Key new features
Employee +3 Vote Up -0Vote Down

If you are a MySQL support customer, the recent release of My Oracle Support (MOS) 6.5 has some features which may interest you (if you’re not a customer, this post likely won’t interest you). MOS 6.5 was introduced on 06 April, and with it came the ability to opt in to receive service request (SR) update details via email. This was a feature some MySQL Support customers missed after the migration to MOS. Thanks to feedback from MySQL Support customers and others with similar needs, this feature has now been implemented. Because email is an inherently insecure delivery mechanism, not all customers will wan this, and the feature requires customers to explicitly opt in before SR update content is sent via email.  Coupled with the MOS Mobile interface, Support customers have a number of flexible ways

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IOUG Podcast 24-AUG-2012 Rumors of MySQL’s Doom by Oracle / Design Piracy
+2 Vote Up -4Vote Down
For the week of August 24th, 2012: Everybody’s Preparing for OpenWorld Dispelling the Rumors of MySQL’s Impending Doom On Piracy of Design IOUG Podcast 24-AUG-2012 Rumors of MySQL’s Doom by Oracle / Design Piracy Subscribe to this Podcast (RSS) or … Continue reading →
Want To Learn More About Oracle’s MySQL Support Team?
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In the December episode of our “Meet The MySQL Experts” podcast, we chose to focus on MySQL Technical Support. Todd Farmer, Director of Oracle’s MySQL Global Support team, gives us insights into his organization, talking about who Oracle’s MySQL Support engineers are, how they help customers on a day-to-day basis, how they interact with the MySQL engineering and the bugs verification teams, and more…

Listen to the podcast to learn more about this team of MySQL Experts!

To better understand the value Oracle Premier Support for MySQL represents for your organization, get our white paper “Oracle Premier Support for MySQL: Rely on The Experts, Get Unique Benefits”

  [Read more...]
Want To Learn More About Oracle’s MySQL Support Team?
Employee_Team +0 Vote Up -0Vote Down

In the December episode of our “Meet The MySQL Experts” podcast, we chose to focus on MySQL Technical Support. Todd Farmer, Director of Oracle’s MySQL Global Support team, gives us insights into his organization, talking about who Oracle’s MySQL Support engineers are, how they help customers on a day-to-day basis, how they interact with the MySQL engineering and the bugs verification teams, and more…

Listen to the podcast to learn more about this team of MySQL Experts!

To better understand the value Oracle Premier Support for MySQL represents for your organization, get our white paper “Oracle Premier Support for MySQL: Rely on The Experts, Get Unique Benefits”

  [Read more...]
Oracle Premier Support for MySQL Benefits
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Included in all MySQL commercial editions subscriptions (http://www.mysql.com/products/), Oracle Premier Support for MySQL can help you make the most of your MySQL deployments.

Organizations choose to purchase technical support from software vendors for various reasons, many seeing it as an insurance policy. Indeed, much as they would not drive a car without insurance, IT managers consider it good practice to be able to call on the company behind the software they are using should they encounter any issue.

However, Oracle Premier Support for MySQL offers benefits far beyond "insurance", value you can leverage even if you never experience problems.

Get our new white paper “Oracle Premier Support for MySQL: Rely on The Experts, Get Unique Benefits”

  [Read more...]
Oracle Premier Support for MySQL Benefits
Employee_Team +3 Vote Up -0Vote Down

Included in all MySQL commercial editions subscriptions (http://www.mysql.com/products/), Oracle Premier Support for MySQL can help you make the most of your MySQL deployments.

Organizations choose to purchase technical support from software vendors for various reasons, many seeing it as an insurance policy. Indeed, much as they would not drive a car without insurance, IT managers consider it good practice to be able to call on the company behind the software they are using should they encounter any issue.

However, Oracle Premier Support for MySQL offers benefits far beyond "insurance", value you can leverage even if you never experience problems.

Get our new white paper “Oracle Premier Support for MySQL: Rely on The Experts, Get Unique Benefits”

  [Read more...]
Product Support vs Operational Support
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Sometimes I get questions as to whether Pythian is one of the competitors battling with Oracle for MySQL support. The answer lies in the distinction of product support and operational support.

At Pythian, we are laser focused on supporting applications and data infrastructure using Oracle, MySQL and Microsoft SQL Server products. A vast majority of our Oracle customers (there are few customers who have very old 7.x and 8.x products running without vendor support) have Oracle maintenance subscriptions that include product updates and product support. Product support entitles the customer to open support requests when the product doesn’t perform according to the specifications (bug reports) as well as fill in enhancement requests. It also covers

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Continuent is hiring - Support and QA engineers wanted
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Continuent is hiring. The business is growing, the opportunities are piling up nicely, and we need to beef up the team with the addition of some new professionals.
The mist urgent posts to fill are a
QA Engineer and a Support Engineer, both experts of their specific trades and of database clustering.
We are looking at the matter without borders. Although it would be preferable to find candidates in


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Oracle Blamed for Laws of Nature
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A catchy headline, and I believe more accurate than Oracle Puts the Squeeze on SMBs with MySQL Price Hike (Network World) and MySQL price hikes reveal depth of Oracle’s wallet love [MySQL Jacking up MySQL Prices] (The Register). Slightly more realistic is Oracle kills low-priced MySQL support (again The Register).

First, let’s review what Oracle has actually done: they ditched the MySQL enterprise Basic and Silver offerings. For Oracle, that makes sense. Their intended client base is “enterprise” (high end, think big corporates) and their MySQL sales and cost structure reflects this. It’s

  [Read more...]
Showing entries 1 to 10 of 29 10 Older Entries

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