For an online shop, the website is the cash register. It has to be open for business 24 hours a day.
As the ops person on duty, when you get a call at 3am after your website went down, your priority number one is to restore the service asap. But why can we not have our application stack automatically recover, and not have the pager wake us at all? Why do we still stick to tedious manual processes, which take up time and resources, and hinder future growth?
Infrastructure automation isn’t easy, but it’s not rocket science either, says Riaan Nolan. Riaan has been in operations for the past decade, and has …[Read more...]