Interesting question on human mistakes was posted on the DBA Managers Forum discussions today.

As human beings, we are sometimes make mistakes. How do you make sure that your employees won’t make mistakes and cause downtime/data loss/etc on your critical production systems?

I don’t think we can avoid this technically, probably working procedures is the solution.
I’d like to hear your thoughts.

I typed my thoughts and as I was finishing, I thought that it makes sense to post it on the blog too so here we go…

The keys to prevent mistakes are low stress levels, clear communications and established processes. Not a complete list but I think these are the top things to reduce the number of mistakes we make managing data infrastructure or for that matter working in any critical environment be it IT administration, …